I was looking through some TED Talks and came across this video. I thought it was intriguing and brilliant. My favorite quote is "We spend so much time listening to the things people are saying, that we rarely pay attention to the things they don't." This powerful quote makes me think of what we actually communicate to others when we fail to REALLY listen!
http://www.ted.com/talks/clint_smith_the_danger_of_silence
TED Talks with Clint Smith
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